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You have just installed a stick of SO-DIMM memory in a customer’s computer, and when you...

You have just installed a stick of SO-DIMM memory in a customer’s computer, and when you try to start the unit, the laptop fails to power up. What do you suspect?

A. A bad SO-DIMM stick

B. A bad battery

C. A bad motherboard

D. A bad display driver

engineering   Computer-Science   
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Answer #1

A. Since the most recent change you made to the laptop was installing a SO-DIMM stick, it is likely this is the cause of the boot failure. Remove the new SO-DIMM stick and try booting the computer again to test this theory.

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