Question

1. A large part of Jamal’s job is to help his company use more recycled products, reduce pollution, and switch to renewable sources of energy. Which of the following does Jamal’s job focus on?

Select one:

a. sustainability

b. total quality

c. innovation

d. collaboration

e. cost competitiveness

2.

Scenario A. Marla’s Basement is a small retail store that specializes in antique figurines and decorative knickknacks. In analyzing the environment, Marla has uncovered the following interesting findings:

1. Marla has recently purchased more inventory than in the past. The people from whom she buys are selling off more knickknacks because their children are not interested in this type of decorative items and they would prefer to liquidate unnecessary household items to help them with their daily expenses.

2. Marla discovered that her business is in a historical preservation district. As she considers remodeling the shop, she realized that she must pay attention to the guidelines set forth in the governing laws.

3. Marla's buyer-customer base seems to be changing. The tastes of the younger generation near her shop are shifting to modern decor, so the customer base to which she sells is shrinking.

4. Marla has been told that she should consider selling her inventory via the Internet, but she does not own (or understand how to use) a computer.

5. In reading a survey of regional business, Marla discovered that there are no other antique knickknack stores within 200 miles.

In Scenario A, which of the following elements of the macroenvironment was part of Marla's findings?

Select one:

a. sustainability

b. psychology

c. corporate governance

d. sociology

e. technology

3.

Kate, the manager of Halpern Tooling Company, wants to create a stronger, more positive culture at the company. How might Kate promote and encourage a stronger culture?

Select one:

a. Create a spreadsheet showing that employees are better paid than at other companies.

b. Treat employees to a lunch/presentation that showcases the firm’s goals and priorities.

c. Analyze the macroenvironment of the company and that of its competitors.

d. Analyze the competitive environment and competitive intelligence of the company.

e. Suggest that supervisors review the company handbook with their departments.

4.

Dario and Jordan, assistant managers at Lakeside Steakhouse, constantly disagree with each other. Lately, the arguments have become personal, leading to anger and bitterness, and this has begun to impact everyone at the restaurant. Which of the following best describes the given scenario?

Select one:

a. bounded rationality

b. affective conflict

c. garbage can model

d. individual dominance

e. groupthink

Answer 1

1. A large part of Jamal’s job is to help his company use more recycled products, reduce pollution, and switch to renewable sources of energy. Which of the following does Jamal’s job focus on?

a. sustainability

2.

Scenario A. Marla’s Basement is a small retail store that specializes in antique figurines and decorative knickknacks. In analyzing the environment, Marla has uncovered the following interesting findings:

1. Marla has recently purchased more inventory than in the past. The people from whom she buys are selling off more knickknacks because their children are not interested in this type of decorative items and they would prefer to liquidate unnecessary household items to help them with their daily expenses.

2. Marla discovered that her business is in a historical preservation district. As she considers remodeling the shop, she realized that she must pay attention to the guidelines set forth in the governing laws.

3. Marla's buyer-customer base seems to be changing. The tastes of the younger generation near her shop are shifting to modern decor, so the customer base to which she sells is shrinking.

4. Marla has been told that she should consider selling her inventory via the Internet, but she does not own (or understand how to use) a computer.

5. In reading a survey of regional business, Marla discovered that there are no other antique knickknack stores within 200 miles.

In Scenario A, which of the following elements of the macroenvironment was part of Marla's findings?\

c. corporate governance

3.

Kate, the manager of Halpern Tooling Company, wants to create a stronger, more positive culture at the company. How might Kate promote and encourage a stronger culture?

b. Treat employees to a lunch/presentation that showcases the firm’s goals and priorities.

4.

Dario and Jordan, assistant managers at Lakeside Steakhouse, constantly disagree with each other. Lately, the arguments have become personal, leading to anger and bitterness, and this has begun to impact everyone at the restaurant. Which of the following best describes the given scenario?

b. affective conflict