Question

Determine the suitable software and hardware needed with an explanation on why it’s needed. a. What type of functionality needed in your website, such as CRM? and What type of hardware needed? Do you need a server or it will be in the cloud this question regarding selling sweets online i need the answer in 2 pargraphs or 3

Answer 1

Many organizations become aware of selling their products in online is the most effective idea to gain profit. To setup website, there are some initial costs while registering domain name and hosting your own website. Then many free software available in online for designing website. Some popular designing software are Adobe Dreamweaver, Espresso, Aptana or Coda. While building the website no need to know software codes because these are standard templates. For hardware, you required laptop with internet connection.

For business, website is the right tool to offer customer and the website to choose the sweets and the payment process is very important. For selling sweets, you should capture the image of the sweets and detail of sweets should be uploaded with help of tools to edit the designs. Add cart for customer to select their sweets and next to payment gateway for payments. The payment process is very important to maintain and also the process should be very minimum fields. Here customer can process the payments quickly with card number (Debit or credit card) and CVV number. If the process have very lengthy, customer will not interested in filling more information while during transaction. Once the payment authentication process is completed, then the customer should get a payment confirmation and the information of product detail and date of delivery. After delivery, send a feedback query to the customer for customer satisfactory information of the product. With the help of this you can evaluate the product like quality, worth of product and safe delivery. During offers time such as festival offer and anniversary sale, the CRM tool is very important to the website to reach out the customer to send mail.

Cloud is good option compared to server for hosting website (for database). The cost is expensive initially in cloud. But maintenance cost is less and no need for regular maintenance. The server cost is less expensive in starting but it requires regular maintenance. Maintenance be like having qualified person to maintain server with air conditioned environment. Aware of virus attacks, the data become lost and redundant. Using cloud, it does not have these type of risks. Cloud is more effective and safe.