Question

1. Describe J.C; Penney's culture before and during Johnson's time in the organization. What were the attributes that Johnson changed, and how did this impact the culture and success of J.C. Penney?
   
2. What types of organizational culture apply to J.C. Penney before and during this change in leadership?
   
3. According to Stein, changing an organizational culture involves a teaching process. If you were to have a meeting with Johnson, what processes would you recommend to improve the organizational culture at J.C. Penney?

Answer 1

1.. This contextual investigation around the issues looked by J.C. Penney in the subsidence and the progressions the organization had taken to win back. J.C. Penney used to be a main retailer in the US, yet the organization neglected to adjust to the changing industry condition around then. Ron Johnson, the previous Apple official, at that point assumed control over the retailer J.C. Penney. He forcefully attempted to change the organization and its picture and fizzled at his endeavours to draw in more clients and figured out how to lose the demo that was faithful to J.C. Penney before his changes.

The way of life of J.C. Penney's before Johnson's time in the association was a market culture. It was by all accounts old and thought about exhausting methodology. Clients came to J.C. Penney's for a rebate and the statistic of the customers were a more seasoned age. The way of life of J.C. Penney's after Johnson's time in the association was one of darkness, it was totally unique the demo was focused of a more youthful group and the association concentrated on a "fixed worth valuing approach.

I accept that by misreading what customers need helped in his bomb endeavour to make J.C. Penney's fruitful in rebranding. By utilizing a "no-coupons, no-business analyse" to the chain it brought deals since clients like down to feel like there are getting a decent deal after they chased for it. Regardless of whether the past strategy was not consistent and expanded the costs of things before the "deal or rebate" shopping is tied in with discovering deals and individuals like to envision they found an arrangement, and by overlooking that Johnson misread what his purchasers needed, a deal (regardless of whether it's a swelled untruth) you need to meet your clients enthusiastic need. Something else that I accept he committed an error about was he didn't test thoughts ahead of time; when inquired as to whether he ought to do a trail of this new ides Johnson cannot. I imagine that Johnson treated J.C. Penney as a new business when truth be told his strategies were estranging his center clients. By utilizing new terms and doing a peculiar weak the shopping extravaganza following Thanksgiving deal he befuddled and wasn't successfully a similar language as his clients which further estranged them.

In end the characteristics that Johnson changed were the appearance of the stores, leasing the space to different stores, the valuing, the logo, the sort of demo they were attempting to interest and target. He additionally, terminated the majority of the higher-ups and got his very own group of individuals who were outside of the retail clothing industry. This effect the way of life in a negative angle and achievement of J.C. Penney was affected in a negative manner additionally in light of the fact that it wasn't speaking to its demo any longer.

2..The sort of hierarchical culture which applies to J.C. Penney before this adjustment in administration was advertise. Market has a pushed to contend and its client center, and profitability. After the progressions the way of life changed to order, which is incredibly unique, since it about the methods is one of estimation, control, and skilled procedures. A chain of command culture is "a culture that has an inner concentration and qualities steadiness and authority over adaptability"

The more established representatives were nicknamed "Imbeciles idiotic old Penney workers". That changes the way of life totally starting from the top if individuals are being viewed as that. When you're rolling out radical improvements and castigating representatives this turns into an antagonistic situation period and its more terrible when the pioneer is making this condition.

3.. In the wake of perusing what Stein needed to state about changing the authoritative culture, I would prescribe the accompanying procedures to improve J.C. Penney authoritative culture: administration, fundamental suppositions, and vision. The explanation behind that is as per the following:

Leadership-it begins starting from the top and I would educate him he is the fundamental reason the way of life is how it is. In spite of the fact that I'm certain he realizes what he was doing by making this social setting I don't realize he realized that his administration style wasn't useful for this new market of offers. As a pioneer you need to know your condition and how you can apply your capacities to effectively wind up reasonable in condition. What worked at Apple didn't work at J.C. Penney's on the grounds that it was an alternate corporate brute and you need to regard the kind of organization and individuals you're managing and he didn't demonstrate that as a pioneer.

Fundamental presumptions his supervisory crew must change the basic contemplations of the individuals around them. By castigating individuals who are practically in "your" group you're making division when unification is most required particularly with all these intense changes. Authority is tied in with rousing and having individuals become tied up with your thoughts and the achievement of your organization originates from your group. So if your group isn't solid, nor are you as a pioneer.

Vision- On the off chance that not, at that point there is a confusion of vision with the mission, which is the reason the way of life needs alteration. I don't trust Johnson did this accurately and his vision wasn't associating with the mission of J.C. Penney's.

For this situation study I took in the significance of culture, how a pioneer impacts the organization's way of life, the sorts of societies there are (group, adhocracy, market, and chain of command.