Question

Please select a service incident, describing how it would go through all the steps in incident management. Please provide the service chosen specifics at each level. Please select a new service or use the same service above, describing how it would go through all the steps in problem management. Please provide the service chosen which specifics each level, now we are relying more on our machines during this COVID-19 pandemic how does this affect a service incident in both causes could this change any outcomes from the past to the present situation?

Answer 1

The people dying on roads with hunger are more in number when compared to the people dying with corona virus. so, we started a service of providing food th the persons with hunger. firstly we started it by serving to the people near by our house. and then few people who have kind heart and do not want to go on roads by the fear of virus asked us to share some more food from their side. then we looked for those on the roads and oldage homes. and then few more people joined in our service. we elongated our work and shared food and daily necessities to the people in the isolation wards. the government and police officers approved our service and they helped us a lot. our service is very successfull.