Question

Which organization does NOT use business process reengineering? Multiple Choice Speedmore integrates three distribution units to form a consolidated zonal distribution center Bank of America automates global transaction services in a quest for operational efficiencies. PayPal segregates payment notification operations from mobile transfer operations to expand its customer base. Florida Power eliminates work depots, entrusting the task of repair to chow members in a mobile van. Blue Mountain creates teams of mixed-occupation freelancers to design Christmas cards.

Answer 1

The correct option is the third one:

Paypal segregates payment notification operations from mobile transfer operations to expand its customer base.

Business process reengineering(BPR) is a strategy used in which pieces of critical processes of different departments are unified into a single department or cross functional work group which will then be in-charge of the whole process.This is done to cut out all inefficiencies and to achieve a quantum improvement in the short term.

Here Speedmore, Bank of America, Florida Power and Blue Mountain are all cutting down inefficient units and expansions or unifying different processes under the same department or strategy. So they all are employing BPR for operational efficiencies.

On the other hand the segregation of payment notification operations from mobile transfer operations by PayPal is aimed at expansion of business thus expansion of processes to more areas and thus this is nor a reengineering strategy.

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