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True/False (2 points each) true (T) or false (F). Write your answer on the line provided.. 1. Product design has a tremendous

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answer on the line provided. Directions: Circle the letter of the correct answer. d. Design can provide a competitive edge by

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Answer #1

Answer 1 -True, Product design has a tremendous effect on the quality of the product being manufactured

Answer 2 - True, The service sector in the United States accounts for 80 percent of the employment.

Answer 3 - False, A process is a series of steps or actions that are taken in order to achieve a certain end.

Answer 4 - False, The reliability function refers to a function of time, whereby every reliability value has an associated time value of its own.

Answer 5 - True, A way to classify the Service processes is through the degree of customization and labor intensity.

Answer 6 - (D) All of the above, Design can provide a competitive edge through

  • new products being quickly brought to the market,
  • doing a better job in satisfying the needs of the customers,
  • ease in manufacturing, usage, and repairing.

Answer 7 - A product design process does not (B) maximizes the revisions which are necessary for making a design workable

Answer 8 - (C) Difficult to emulate is not a distinct characteristics of service. The four key features of service are as under -

  • Inseparability
  • Intangibility
  • Variability
  • Perishability

Answer 9 - (A) Vertical Integration, it refers to a strategy where the company is owning or controlling its suppliers, retail locations or distributors in order to have a control on its value or supply chain.

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