Question

Question 25 The first step in group problem solving is: Selected Answer: Answers: establishing criteria defining the problem. establishing criteria gathering information. analyzing the problem. Question 26 Face-saving strategies: Selected Answer: lead to power struggles. are common in individualistic cultures. Answers: lead to power struggles. protect credibility result in a defensive climate,

Answer 1

Answer 25) Defining the problem

The very first step is defining the problem. It is the First step because without Defining the problem, you can't do anything. If you don't know what is the problem then how will you decide on a decision criteria, on what will you gather information. So this is the first step.

Answer 26) Protect Credibility

Face savings strategies helps in protecting credibility of a person. When you do something to gain back the reputation you lost it's known as face saving. It protects the credibility of the person. Credibility of a person is his reliability and value of his words.

Answer 33) Redirect

​​​​​​Redirect is the part of a negative news message that divert the attention of the consumer from the negative news and focuses on providing solution or alternative. Like when an online platform delays the dlivery of the Product then it tells it's customer this negative news with message that they are doing everything they can to deliver the product quickly and giving a discount coupon to be used on next purchase to compensate Customers for delay, this message is known as Redirect.

Answer 36) Interpersonal

Organising, negotiating and mediating are included in Interpersonal learning style. Interpersonal learning style. This learning style involves Communication between two or more person. That's why it's known as interpersonal learning style. In negotiations, you communicate with other person to gain a advantage of deal or you talk to come on a decision which is beneficial to both. In mediation, a person tries to resolve the conflict between two persons through Communication. In organising as well Communication is used to organise the jobs and make people understand their roles.

Answer 39) Decide on a solution

Cost benefit analysis helps in deciding which alternative is best. In this analysis you Compare the cost of each alternative with its respective benefits and choose the one alternative which has minimum cost with greater benefit.