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Which of the following elements of website usability refers to the mistakes made by users when...

Which of the following elements of website usability refers to the mistakes made by users when they attempt to accomplish a task and how easy it is to recover from those mistakes?

A) error rate

B) churn rate

C) trial rate

D) attrition rate

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Answer #1

Please upvote if you are able to understand this and if there is any query do mention it in the comment section.

The correct option is A) error rate. As error rate is how much mistakes the user is maikng and also how the user can get out of those mistakes and how easily. In the error rate the error of the user is supposed to be recorded and it is classified and described as well.

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