Question

hello, i need the complete amswer for all the requirement please and thanks.

he CEO of Ottawa Auto Parts (OAP) is concerned with the quality of ta products and the amount of resources currently spent on customer returns. The CEO would like to analyze the coloured on with the quality repro TT (Click the icon to view the information collected) Requirements Costs of Quality costs of quality Prevention Costs Personnel training $ 0.000 Total prevention costs 0.000 opraisal Costs Inspecting 10% of final products 5,000 Inspection of raw material 4,500 Total appraisal costs 9.500 Intemal Failure Costs Rework $ 10,100 Production loss due to machine breakdowns 43.000 Total internal failure costs 53,100 External Falure Costs: Warranty return costs $118.000 Litigation costs from product liability claims 178.000 295,000 Total excamal failure costs 368,500

Answer 1

Particulars of Cost Cost Amount Cost of Quality % 1 $9,900 $9,900 2.69% $5,000 $4,500 $9,500 2.58% Prevention Cost Personnel Training Total Prevention Costs Appraisal Cost Inspecting 10% of final products Inspection of raw materials Total Appraisal Costs Internal Failure Costs Rework costs Production loss due to machine breakdowns Total Internal Failure Costs External Failure Costs Warranty return costs Litigation costs from product liability claims Total External Failure Costs Total Quality cost $10,100 $43,000 $53,100 14.41% $118,000 $178,000 $296,000 $368,500 80.33% 100.00% 2 The following additional subjective costs appear to be missing from the report (Note if you have drop down option in answer please give the same to answer exactly) i) Supplier audits ii) Supplier evaluation iii) Product Design Engineering iv) Vendor Certification v) Product testing - Equipment maintenance 3 The firm is incurring lower cost on prevention cost and appraisal cost category Hence it is incurring higher cost on account on internal failure cost and external failure cost category A firm should spend on prevention and appraisal cost to reduce its internal failure and external failure cost