Question

Give an example of someone you’ve tried to influence lately. Was it an upward, downward, or lateral influence attempt? Were you successful? Why or why not? What could you have done to change the outcome? Explain? Next, give an example of a time when your behavior was influenced? What were your influencing factors?

Answer 1

Give an example of someone you've tried to influence lately.

The Subordinate employees in the department where I work. This was in a to motivate them to boost their morale and ensure higher productivity

Was it an upward, downward, or lateral influence attempt?

Downward influence attempt

This is because the employees fall under lower levels in the company organisational structure

Were you successful? Why or why not?

Yes i was successful

1.Good response from the employee at the end of the motivation session

2. Introduced performance based incentives that the employee had been agitating for.This caught their attention

3. Feedback after the session from the team leader was positive

Explain?

What could you have done to change the outcome?

I was successful.There was no need to change the outcome

In case i was unsuccessful i would have

1.Changed my method of communication to ensure inclusivity

2. Engaged with the team leaders of the employees after the session to find what was wrong

Next, give an example of a time when your behavior was influenced?

Regional manager demanded better sales results. This made my change the method of employee engagement in my department t ensure this was achieved, This included more motivation sessions, directly interacting with employees and addressing their concerns directly

What were your influencing factors?

1.Higher targets needed to be achieved

2. Better remuneration if targets were met

3. This would have led to increased morale of the employees with the motivation sessions initiated