Question

The Vice Presidents of R&D, product management, information systems (IS), and environmental initiatives have questions about knowledge management. They feel they may fail if resources in their departments are drained by supporting the knowledge management project extensively, or if their employees are singled out as not supporting the project. The VP of human resources is tasked with exploring incentives to encourage employees to share knowledge and to make sure that future performance reviews of Ace employees will have a knowledge- sharing component. The VPs explore the culture existing between product management and R&D. R&D tends to resent interference from product management, some members of R&D view product managers as less valuable than scientists. Product management naturally resents the appraisal and feels frustrated by R&D's inaccessibility and the barriers created by technical terminology, which is used within the organization for the purposes of illustration. It is not intended to reflect or endorse the operation of any company. Ace believes that since they are learning new disciplines and interacting with new players on biotech projects, they are in a better position than ever to appreciate educational needseven those of product management. The VP of human resources agrees. The VP of product management promises to make any product information of interest to scientists available to R&D. The VP of environmental initiatives asks them all to broadcast the importance of product safety, health, and environmental impact to both scientists and product managers. The VP of IS plans to open access to information across the departments. 1. What is the most critical knowledge process that is required to continue innovations within R&D? Justify your answer. (20 points) 2. What are the organizational impacts of knowledge management with an emphasis on the human resources? (20 points) 3. Explain your recommendations of the various processes that R&D should use to manage knowledge in the local norms prevalent within the locations where it operates. Justify your answer. (30 points) 4. Explain the technologies for applying knowledge within R&D. Justify your answer. (30 points)

Answer 1

What is the most critical knowledge process that is required to continue innovations within R&D? Justify your answer.

Information is an important component of each company. Two types of information, implicit and explicit, are present at the fundamental level. As an organization runs and people are working, many new data and information are generated which can actually be a knowledge of a company. Clear information, which is stored in tangible objects such as books, digital copies, etc. can be used by anyone with access to it. On the other hand, knowledge contained in human thinking is implicit intelligence.Tacit knowledge, if we find it, will be more important than explicit knowledge because throughout our work, we humans hold lots of information and ideas. The above information can be gathered and passed to others for study and reflection.

In the field of know-how, knowledge gathering, sophisticated management of knowledge, information storage, information management and knowledge dissemination, six processes exist.R&D could provide access to all types of information for our case study in order to innovate new things. The product management department may provide several valuable details as they are personally interested in the competition and have regular interaction with rival products. You have a greater business outlook as well as more objective and subjective product awareness from the research and development department. The knowledge collection is the most important aspect of our case. The management of knowledge has become an imperil and it is important that all of its knowledge is collected for the use of all relevant information in the company. When new knowledge arrives, they become more imaginative.