Question

Using the list of professional qualities ( Appearance, Demeanor, Reliability, Competence, Ethics, Maintaining Your Poise, Phone Etiquette, Written Correspondence (Emails), Organizational Skills, Accountability) describe what characteristics you practice and give examples to support your thoughts.

Answer 1

Answer:

The professional qualities are the characteristics which make an educated person as a professional. one or two qualities do not make a person professional but all these qualities make a person attitude and behavior as his learning, which he follows everywhere. A person with good appearance and good speaking skills with calm and maintaining a poise make him a gentleman. No situation changes his behavior, a person who keeps his word, is honest towards his work, communicates effectively and shows concern and respect. His emphatic concern makes him a professional.

The qualities of professionalism mentioned here state that-

• Appearance- The person who is professional is always presentable, with a neat and clean dress, he is perfect from top to toe.
• Demeanor- A good demeanor is that a professional is a good listener, does not interrupt, calm, polite, does meaningful conversation, no personal biases as no outward behavior.
• Reliability- A professional is always trustworthy, he is punctual and does not fail in promises.
• Competence- This includes the skills, knowledge level, values way of communication for the people associated with him in his workplace.
• Ethics- The morals which make him do and dont's, makes a difference of what is right and what is wrong. he makes no biases, no favoritism.
• Maintaining your poise- The person who is calm and sorted, he always maintains poise as he thinks first and then reacts, this makes his behavior the same all the time and same with everyone.
• Phone Etiquette- The conversation can be face to face or by any other medium but his behavior does not change. he maintains his etiquette while talking on the phone, wishing the person on the line, listen carefully without interrupting.
• Written correspondence(Emails)- The professionalism of a person is his behavior so no matter whether he is talking or writing, the tone of speaking remains the same, selection of words is selective and meaningful, precise and specific, with courtesy.
• Organizational skills- The ability to be focused, working effectively and efficiently, making good decision making, proactively working in project and team management.
• Accountability- Taking responsibility of the duty or the actions, should always be ready for answering for his actions. The work should be done with responsibility, answerability, liability, and honesty.

Being a professional I have all these qualities and have to practice them in my attitude so that there can be a good reputation as well as organization objective can be achieved. The qualities can be more or less but the most efficient trait which a professional must follow is Demeanor which is followed by me too. For example- The demeanor is mainly body language and facial expressions which please a person to share or communicate with professional. As whenever workers visit with their grievances my demeanor towards them is very polite and humble, I try to be more emphatic and social to understand there issue and resolve it as soon as possible. This quality involves other quality too like being ethical, reliable, competence and organizational skills. I resolve the issue as my accountability because being liable for the responsibility of doing my job. For example- Whenever being professional have to stand and discuss with clients or with the team I always appear to be smart and presentable. This reflects my confidence and competency. The way you represent yourself in front of everybody and show respect and concern this gives a sign of good etiquette. Professional work is to do things professionally and perfectly to maintain effectiveness in the workplace.

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