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What are the elements comprising the five components (hardware, software, data, people, process) of the new...

What are the elements comprising the five components (hardware, software, data, people, process) of the new reporting system? Why do you think the new reporting system failed? In other words, which of the five components of the information systems failed to support the goal of the system? How would you describe the function of the new reporting system and its wider relationship to management and business?

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