A service facility has customers arriving at the rate of 8 customers per hour. The average time...

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A service facility has customers arriving at the rate of 8 customers per hour. The average time...

A service facility has customers arriving at the rate of 8 customers per hour. The average time customers spend in the facility is 19 minutes. How many customers are in the facility on average?

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Answer 1

Answer #1

According to Little’s Law

L = $\lambda$ *W

λ = 8 per hour

W = 19 minutes or 0.32 hours

L = 8 * 0.32 = 2.56 = 3 customers

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Answer 2

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