Question

The speed with which utility companies can resolve problems is very important. GTC, the Georgetown Telephone...

The speed with which utility companies can resolve problems is very important. GTC, the Georgetown Telephone Company, reports it can resolve customer problems the same day they are reported in 76% of the cases. Suppose the 13 cases reported today are representative of all complaints. How many of the problems would you expect to be resolved today?

0 1
Add a comment Improve this question Transcribed image text
Answer #1

X ~ Binomial (n,p)

Where n = 13 , p = 0.76

Expected value = n * p

= 13 * 0.76

= 9.88

Expected problem to be resolved today = 9.88

Add a comment
Know the answer?
Add Answer to:
The speed with which utility companies can resolve problems is very important. GTC, the Georgetown Telephone...
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Not the answer you're looking for? Ask your own homework help question. Our experts will answer your question WITHIN MINUTES for Free.
Similar Homework Help Questions
  • The speed with which utility companies can resolve problems is very important. GTC, the Georgetown Telephone...

    The speed with which utility companies can resolve problems is very important. GTC, the Georgetown Telephone Company, reports it can resolve customer problems the same day they are reported in 80% of the cases. Suppose the 14 cases reported today are representative of all complaints. 1.) What is the probability 10 or 11 of the problems can be resolved today? 2.) What is the probability more than 9 of the problems can be resolved today?

  • he speed with which utility companies can resolve problems is very important. GTC, the Georgetown Telephone Company, rep...

    he speed with which utility companies can resolve problems is very important. GTC, the Georgetown Telephone Company, reports it can resolve customer problems the same day they are reported in 75% of the cases. Suppose the 12 cases reported today are representative of all complaints. a-1. How many of problems would you expect to be resolved today? (Round your answer to 2 decimal places.) a-2. What is the standard deviation? (Round your answer to 4 decimal places.) What is the...

  • The speed with which utility companies can resolve problems is very important. The Georgetown Telephone Company...

    The speed with which utility companies can resolve problems is very important. The Georgetown Telephone Company (GTC), reports that it can resolve customer problems the same day they are reported in 55% of the cases. Suppose that the 13 cases reported today are representative of all complaints. a-1. How many of the problems would you expect to be resolved today? (Round the final answer to 2 decimal places.) Number of Problems            a-2. What is the standard deviation? (Round...

  • The speed with which utility companies resolve problems is very important. Georgetown Telephone Company reports they...

    The speed with which utility companies resolve problems is very important. Georgetown Telephone Company reports they can resolve customer problems the same day reported in 70% of the cases. Suppose 15 cases reported today are representative of all complaints. What is the probability: Exactly 11 of the problems will be solved today? Less than 8 of the problems will be solved today? Exactly 5 of the problems cannot be solved today?

  • An important part of the customer service responsibilities of a telephone company relate to the speed...

    An important part of the customer service responsibilities of a telephone company relate to the speed with which interruptions in residential service can be repaired on the same day. Suppose that past data indicate that the likelihood is .54 that interruptions in residential service can be repaired on the same day. For the first six interruptions reported on a given day, what is the probability that:

  • An important part of customer service responsibilities of a telephone company relates to the speed with...

    An important part of customer service responsibilities of a telephone company relates to the speed with which troubles in residential service can be repaired. Suppose past data indicate that the likelihood is 0.8 that troubles in residential service can be repaired on the same day. For the first five troubles reported on a given day, what is the probability that less than 5 will be repaired on the same day? a. 0.0012 b. 0.4096 c. 0.0003 d. 0.6723 e. 0.9988

  • An important part of the customer-service responsibilities of a telephone company relates to the speed with...

    An important part of the customer-service responsibilities of a telephone company relates to the speed with which trouble in residential service can be repaired. Suppose that past data indicates that the probability is 0.70 that troubles in residential can be repaired at the same day. For the first seven troubles reported on a given day. Assume it follows a binomial distribution. What is the probability that: a) All of them are repaired. b) At least two will be repaired in...

  • Introduction: A manufacturing company that possesses many complexities can be highly challenged when maintaining production goals...

    Introduction: A manufacturing company that possesses many complexities can be highly challenged when maintaining production goals and standards in conjunction with a major organizational change. Garment manufacturing is a complex industry for many reasons. The product line is a complex array of styles, seasons, varying life cycles and multidimensional sizing. Many sewn product firms are viewing TQM as the appropriate strategy to meet the double demand of competition and quality; however, many companies are finding sustaining their TQM adoption decision...

  • Amazon to Competition: We Will Crush You! Amazon to Employees: We Will Churn You! Globally, Amazon...

    Amazon to Competition: We Will Crush You! Amazon to Employees: We Will Churn You! Globally, Amazon is one of the largest and most successful companies in any industry. Technological innovation has contributed to its success, as has its employee acquisition practices, which are exceptionally high. The question is what has allowed this company to thrive and maintain its success? This activity is important because it shows how companies like Amazon hire based on personality and individual differences. Such companies place...

  • 10. Write a one-page summary of the attached paper? INTRODUCTION Many problems can develop in activated...

    10. Write a one-page summary of the attached paper? INTRODUCTION Many problems can develop in activated sludge operation that adversely affect effluent quality with origins in the engineering, hydraulic and microbiological components of the process. The real "heart" of the activated sludge system is the development and maintenance of a mixed microbial culture (activated sludge) that treats wastewater and which can be managed. One definition of a wastewater treatment plant operator is a "bug farmer", one who controls the aeration...

ADVERTISEMENT
Free Homework Help App
Download From Google Play
Scan Your Homework
to Get Instant Free Answers
Need Online Homework Help?
Ask a Question
Get Answers For Free
Most questions answered within 3 hours.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT