Diversity specialists argue that a firm’s employee mix (or base) should match its customer mix. Assume you are the general manager of a nursing home or a retire- ment village. Explain whether your employee base (or mix) should match your client base.
Yes, the employee mix of nursing home or retirement village should match the client base in terms of representation of culture, community, race, religion and region. Such a mix will increase the cultural competency of the organization. The employees would be better placed to communicate and bond with the patients and hence the patients would co-operate better in terms of following recommended preventive health practices, routine check-ups and medicine schedules etc. This increases in intended outcome of treatment and increases the overall growth of the organization through enhanced customer satisfaction..
Diversity specialists argue that a firm’s employee mix (or base) should match its customer mix. Assume...
Shrieves Casting Company is considering adding a new line to its product mix, and the capital budgeting analysis is being conducted by Sidney Johnson, a recently graduated MBA. The production line would be set up in unused space in the main plant. The machinery’s invoice price would be approximately $200,000, another $10,000 in shipping charges would be required, and it would cost an additional $30,000 to install the equip- ment. The machinery has an economic life of 4 years, and...
Luxed Construction Ltd (LCL) is a large service firm with two products in its product mix – SP General and SP Special. Both products are allocated LCL’s head office’s Call Centre support costs on the basis of one cost allocation base – the Sales revenues. Currently, as a standard practice LLC allocates 0.75% of the sales revenue figure as the LCL’s head office’s Call Centre support cost to each of the two products. LCL’s head office’s Call Centre support costs...
2019 Audit of Beta Industries: Summary Information Assume you are an audit manager, today is May 15, 2019, and your public accounting firm is currently planning the 2019 financial statement audit of Beta Home Goods, a retailer in the home goods and supply industry. Beta is a public company with a 12/31 year-end, and a new client for your firm. The audit partner has asked you to help plan the audit for this new client using the following information obtained...
Budgeting and Variance Analysis In an effort to better plan for and control OR costs, SHH management asked Jack to calculate the flexible budget variance (i.e., flexible budget costs - actual costs) for OR nursing costs, including the price variance and efficiency variance. Given that Jack is interested in comparing the reported costs of both systems, he decided to prepare the requested OR variance analysis for both the current cost system and the vital-signs costing system. In addition, Jack chose...
ANALYSIS OF THE FINANCIAL STATEMENTS OF A PUBLICLY This Comprehensive Problem is to acquaint you with the content of the 2015 financial state ments of Home Depot, Inc., reproduced in Appendix A of this textbook. (The 2015 financial statements are for the fiscal year ended January 31, 2016.) The problem contains three major parts, which are independent of one another: Part / is designed to familiarize you with the general contents of a company's financial statements: Part Il involves analysis...
Superior Markets, Inc., operates three stores in a large metropolitan area. A segmented absorption costing income statement for the company for the last quarter is given below: Superior Markets, Inc., operates three stores in a large metropolitan area. A segmented absorption costing income statement for the company for the last quarter is given below: Superior Markets, Inc. Income Statement For the Quarter Ended September 30 North South Total store Store Sales $4,100,000 $860.000 $1.640.000 Cost of goods sold 2,255,000 515,000...
Superior Markets, Inc., operates three stores in a large metropolitan area. A segmented absorption costing income statement for the company for the last quarter is given below: points South Skipped Store Superior Markets, Inc. Income Statement For the Quarter Ended September 30 North Total Store Sales $4,200,000 $840,000 Cost of goods sold 2,310,000 500,000 Gross margin 1,890,000 340,000 Selling and administrative expenses: Selling expenses 841,000 243,400 Administrative expenses 443,000 118,000 Total expenses 1,284,000 361,400 Net operating income (loss) $ 606,000...
Superior Markets, Inc., operates three stores in a large metropolitan area. A segmented absorption costing income statement for the company for the last quarter is given below: Superior Markets, Inc. Income Statement For the Quarter Ended September 30 Total North Store South Store East Store Sales $ 4,500,000 $ 900,000 $ 1,800,000 $ 1,800,000 Cost of goods sold 2,475,000 550,000 935,000 990,000 Gross margin 2,025,000 350,000 865,000 810,000 Selling and administrative expenses: Selling expenses 847,000 246,400 322,500 278,100 Administrative expenses...
RUNNING A BUSINESS PART 4 (Questions are at the end) Inside the People Business at Finagle A Bagel People are a vital ingredient in Finagle A Bagel’s recipe for success. As a quick-serve business, the company strives for high turnover in food, not employees. In fact, careful attention to human resources management has enabled Finagle A Bagel to continue expanding its market share without spending money on advertising. Low work force turnover means less money and time spent on recruiting...
Roger Rolling is a Driver Operator at the Cavalier Air Force Station in North Dakota. The Fire Department at the Cavalier Air Force base is operated by a vendor, Fiore Industries, Inc. Fiore's driver trainer described him as "a very good driver" who "knows the truck [and] knows the job." Rolling has been working as a Driver Operator for Fiore and assigned to Cavalier for ten (10) years Prior to 2018, Rolling had maintained good safety and driving records, with...