Question

Project Description: 

The project involves identifying (selecting) a given (real) business/non-business organization that operates in the UAE, examining and studying its existing information systems and technologies, and determining and documenting the extent to which organizational objectives are being achieved. Then, you are expected to draw recommendations based on your study and analysis. 

You can use models, diagrams, and illustrations in your final report to explain and support your analysis. 

as follows:

1. Introduction about Emirates Airlines

Brief description of the purpose of this project and your solution strategy or plan of how to accomplish it.

2. Background about Emirates Airlines

Briefly describe the Firm or organization, including its main business activity and products or services it offers.

3. The Nature and Types of Systems in Emirates Airlines

Identify and describe the various kinds of information systems & technologies used by this firm or organization. Explain the main purpose of each system and the users it serves.

Answer 1

INTRODUCTION

1) The world's fourth largest airline by scheduled revenue passenger kilometers flown and number of international passengers carried was founded in 1985 the royal family of Dubai. The airline's first flight was from Dubai to Karachi, Pakistan in October of that year.

Emirates Airline is considered a major airline in the Middle East. It operates approximately 2,200 flights weekly across Dubai and The United Arab Emirates. Its headquarters are conveniently located in Dubai where most of it flights are coordinated. Emirates Airline is also known to operate one of the longest flights in the world.

2) Their focus on service excellence, innovation and safety, coupled with extensive training programmes that include e-learning, classroom and project based training- means you can expect superior service both in the air and on the ground.

At Emirates, they are committed to providing you with an unparalleled journey through our highly trained, professional cabin crew. New recruits undergo an intense seven and a half weeks of training in the highest standards of safety and service delivery in our state of the art facility in Dubai.

3) Industrial Analysis this Airline that names as Emirates is one of the most important key for corporation in the group of Emirates. Strategic level ESS: Executive Support System is the type of information system which is used in strategic level in order to help senior managers make strategic decisions.

Dubai, UAE, 4 July 2018 Emirates has introduced 3D seat models on emirates.com, becoming the first airline to introduce web virtual reality (VR) technology on its digital platform. The 3D 360 degree views of the cabins also feature a virtual reality element for a more immersive experience.

The purpose is the Mission statement and objectives Emirates Airline mission is to deliver the highest standards of service quality to support business in the air transportation industry and to achieve complete customer satisfaction through Innovation and refinement of service levels.