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Charles Berkle is the manager of Nogain Manufacturing and is interested in doing a cost of quality analysis. The following co
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Answer #1
Quality cost classification
Prevention cost Appraisal cost Internal failure cost External failure cost
Quality cost Warranty Expenses Inspection costs Scrap and rework Product returns due to defects
Amount ($ ) 19000 14000 7200 6000
Sales Revenue ($ ) 250000 250000 250000 250000
% of quality cost on sales revenue (%) 7.60% 5.60% 2.88% 2.40%
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