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calls from customers complaining about the length of time it takes to receive an order. To help him understand LaCrosse, Inc., sales manager Josh Brown has been receiving the issue, he gathered the following information from DanGold Enterprises most recent order. Wait for direct materials to arrive Fabrication of parts Move order to assembly department Wait for machine time Assembly of parts 5.0 0.9 7.0 3.0 0.S Move order to finishing department Wait for machine time 4.0 Finishing of units Move to packing department Packing Move to shipping department Load delivery truck Drive to customer Unload delivery truck Return to plant 0.2 0.5 1.0 0.5 2.0 MacBook Air 989
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Answer #1

(a) Delivery cycle time :-

Particulars Days
Process customer order 0.2
Wait for direct material to arrive 3.0
Fabrication of parts 5.0
Move order to assembly department 0.9
Wait for machine time 7.0
Assembly of parts 3.0
Move order to finishing department 0.5
Wait for machine time 3.0
Finishing of units 4.0
Move to packing department 0.5
Packing of Units 1.6
Move to shipping department 0.2
Load delivery truck 0.5
Delivery cycle time 29.4

Thus, delivery cycle time is 29.4 days

(b) Manufacturing cycle time :-

Particulars Days
Fabrication of parts 5.0
Move order to assembly department 0.9
Wait for machine time 7.0
Assembly of parts 3.0
Move order to finishing department 0.5
Wait for machine time 3.0
Finishing of units 4.0
Move to packing department 0.5
Packing of units 1.6
Move to shipping department 0.2
Load delivery truck 0.5
Manufacturing cycle time 26.2

Thus, manufacturing cycle time is 26.2 days

(c) Value added time:-

Particulars Days
Fabrication of parts 5.0
Assembly of parts 3.0
Finishing of units 4.0
Value added time 12.0

Thus, the value added time is 12.0 days

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