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5. What was the ratio of actual processing time for the product to total lead time?

1075 International Journal of Prodiction Resecarch Project Management 90,60 30 days forecast End Customers Hyerson Steel Week1076 J.C. Chen et al Operation time (min) Name ofManual Machine operation time 30 60 90 120 150 180 43.5 45 Debur 45 2nd Unit

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Lead time clock starts when the request is made and ends at delivery. Cycle time clock starts when work begins on the request and ends when the item is ready for delivery. Cycle time is a more mechanical measure of process capability. Lead time is what the customer sees.

Lead time depends on cycle time, but also depends on your willingness to keep a backlog, the customer’s patience, and the customer’s readiness for delivery.:

cycle time measures the completion rate, lead time measures the arrival rate. A producer has limited strategies to influence lead time. One is pricing (managing the arrival rate), another is managing cycle time

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