Question

Forces for Change All of the potential causes of change can be broken down into two simple categories: inside forces for change-those forces that are internal to the organization, and outside forces for change-those forces that are from the external environment. It's not always clear when an organization needs to change, but managers can monitor the outside and inside forces for change in order to get clues. This activity is important because understanding and being able to identify these forces is critical to the successful implementation of change programs by managers. The goal of this exercise is to challenge your knowledge of the forces for change outside and inside the organization. Click and drag each force for change to the appropriate area in the chart. Job Unmet Needs Leadership of a Country Education Values Manufacturing Automation Conflict Gender Dissatisfaction Immigration Structural Reorganization War Changing Customer Preferences Domestic & International Competition Mergers & Acquisitions Age Absenteeism & Turnover Skill Level Managerial Leadership Information Technology Participation/ Suggestions Reward Systems Productivity

Answer 1

Classification of forces of change is as follows:-

Outside Forces

Demographic Characteristics – It includes Gender, Age, Education, Immigration.

Technological Advancements – Information Technology, Manufacturing automation,

Shareholders, Customer & Market Changes - Changing customer preferences, Unmet needs, Mergers & Acquisitions, Domestic & International Competition.

Social & political pressure – War, Leadership of a country.

Inside Forces

Human Resources Concerns – Job Dissatisfaction, Absenteeism & Turnover, Productivity, Participation/Suggestions, Values.

Managers’ Behavior – Skill level, Managerial Leadership, Reward system, Structural Reorganization, Conflict.

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