Question

Comparr and contrast the management information systems (MIS) in place in 2 distinctly different organizations.

Compare each organizations use of information systems to help manage internal operations and make decisions.

Assess how these two organizations use information technology for competitive advantage.

Appraise the individual and organization consequences of the information technology, and recognize potential security breaches and computer crimes.

Answer 1

1.

• There are many organizations like Amazon and TPS that uses MIS for gathering information such that they can increase their productivity and sales.
• They use MIS for getting an insight into what is happening in their departments.
• Different types of reports like sales, revenue, etc are collected to evaluate the performance of the organization.
• Amazon uses this information system for capturing the details of their business where TPS that deals with gold and diamond capture the details of their productivity.

2.

• Amazon and TPS are one of the organizations that are using the MIS system for their internal operations and decision making by improving their marketing techniques and efficiency in their distribution channels.
• Use of MIS in enhancing communication between customers and employees.
• There are different personalized features provided by the Amazon to the users like 1- click shopping, wishlist, etc that will help customers to discover new similar products and enhance trading.
• TPS, on the other hand, is giving a very good experience to the e-commerce portals for jewels, diamond, etc.

3.

• The company focuses on enhancing the customer's value by providing all different categories of products with respect to the other organization.
• The way the organization uses technology makes them different from other organizations.
• They focus on providing the products at a lower cost or providing good quality products to increase customer employee relationships.
• For Example, Amazon has a competitive advantage in terms of Economy scale, loyalty between customers and organization, a lot of different category products are available.
• TSP, on the other hand, has an advantage as it is using a 3D view technology for jewelry, providing a good search engine to the customers, various e-commerce stores generated by specialists.

4.

• Though with the help of MIS, many different organizations are getting the benefit and different benefits are provided to the end-users, but at the same impact on individual and organizational productivity is needed.
• To implement these systems, the startup cost is high. There are some vendors that require the purchase of a licence for the employees that will be using the system.
• So, this requires an expert to handle the technology and even a small mistake can incur the organization a lot of amounts.
• Apart from that, there requires a lot of management in saving the information so that it is not breached.
• For Example, the information about the user's card details, etc that is important data of the customers.

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