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A customer service department asks its customers to rate their over-the-phone service on a scale of 1-20 immediately after th

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S.No X Y (x-x̅)2 (y-y̅)2 (x-x̅)(y-y̅)
1 5 16 0.0400 2.56 -0.3200
2 7 12 3.2400 5.76 -4.3200
3 0 18 27.0400 12.96 -18.7200
4 5 9 0.0400 29.16 1.0800
5 6 14 0.6400 0.16 -0.3200
6 3 15 4.8400 0.36 -1.3200
7 9 15 14.4400 0.36 2.2800
8 4 19 1.4400 21.16 -5.5200
9 8 13 7.8400 1.96 -3.9200
10 5 13 0.0400 1.96 0.2800
Total 52 144 59.6000 76.40 -30.8000
Mean 5.200 14.40 SSX SSY SXY
SST=Syy= 76.4000
SSE =Syy-(Sxy)2/Sxx= 60.483
SSR =(Sxy)2/Sxx = 15.9168

a)

Coeffficient of determination R^2 =SSR/SST= 0.208

b)

Ho: p2 <=0

Ha:p2 >0

c)

F test statistic =2.11

p value =0.185

Because the p-value is greater than va, do not reject the null hypothesis. There is not enough evidence to conclude that the

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