Question

In essay, EXPLAIN quality objectives, quality management and quality problems in airasia.

200-300 words

Answer 1

Quality objectives in Air Asia focus on four significant objectives. The first objective ensures safety, security, and sustainability in the aviation industry using updated technology through effective monitoring policy. Furthermore, it aims at enhancing regional connectivity using fiscal support and infrastructural development.

The third objective focuses on making it easy to do business.

It is achieved by deregulating and simplifying procedures in the light of e-governance.

The fourth quality objective of Air Asia emphasizes promoting sector chain in the entire aviation sector. It includes Cargo, MRO, general aviation, and aerospace manufacturing processes to develop skills. It requires quality to improve the service details of the organization.

Quality management initiatives of Air Asia focuses on supporting the management to improve safety by establishing th organizational culture to ensure service quality. The company has also focused on emphasizing on creating coordination between managersand employees using updated technology to restrict communicational hazards. Hence, the company has established a risk management structure to reduce hazards from a quality reporting system reducing quality issues.

Quality issues include safety and health issues, stakeholder management, talent attraction, employee retention issues, employee turnover issues, and emergency consumption issues. All the issues should be addressed appropriately for establishing quality measures.