The six sigma approach is based on __________ analyses that contribute to __________.
A. strategic; customer satisfaction
B. statistical; increased customer base
C. Statistical; customer satisfaction
D. budgetary; customer satisfaction
E. strategic; increased customer base
C. Statistical; customer satisfaction
The six sigma approach is a statistical process control mechanism that is used for ensuring that a process is in control and capable of achieving the objectives which as a whole is used in customer satisfaction aspect of the organization.
The six sigma approach is based on __________ analyses that contribute to __________. A. strategic; customer...
The following concepts make Six Sigma a powerful approach for improvement EXCEPT? A) A focus on measureable bottom-line results B) Lengthy project schedules C) A disciplined statistical approach to problem solving D) Organizational infrastructure
Question A.2 Six Sigma can help organisations achieve, sustain and maximize business success. Six Sigma is uniquely driven by a close understanding of customer needs, disciplined use of facts, data and statistical analysis, and diligent attention to managing, improving and re-inventing business processes (a) Describe how a business can use three different interpretations or definitions of "six sigma" explain as part of your answer if these different interpretations can be used together? [6 marks] (b) What are the essential themes...
explain how The Lean Six Sigma (DMAIC) Approach with the use if A.I.can be used to meet the customer demand due to operational limitations in the processing and assembly phase
Which customer accommodation approach requires a comprehensive supply chain perspective on the part of logistics executives? Question options: Customer success Customer satisfaction Customer service Customer contentment Customer happiness A and C B, D and E B and F C, D and E
What is one of the four elements of the process cycle for customer relationship management? Select one: a. customer interaction b. customer satisfaction c. customer loyalty d. customer profitability e. customer support It is possible today to calculate the total financial returns for each customer. Select one: True False What type of marketing analytics is being used when data is used from likes for posts on Facebook? Select one: a. Web analytics b. retail analytics c. demographic analytics d. social...
According to statistical six (6) sigma process, how many parts will be non conforming? Select one: a. 99.73% b. 95.45% c. 2 per billion d. 3.4 per million
PDCA is most often applied with regard to which aspect of TQM? A) Six Sigma B) employee empowerment C) continuous improvement D) benchmarking E) JIT
Lean six sigma please show calculation to show me how you get the answers please! The Medtek Company produces parts for an electronic bed tracking system (BTS) it sells to hospitals. Every quarter a company sells 5,000 units based on a long term contract with revenue of $600,000. The total variable production cost for a contracted product amount is currently$150,000. The fixed cost for a period is $425,000. Currently a company operates with 25% defect rate coming from supply or/and...
A coffee company uses a data-based approach to improving the quality and customer satisfaction of its products. When survey data indicated that the coffee company needed to improve its package-sealing process, an experiment was conducted to determine the factors in the bag-sealing equipment that might be affecting the ease of opening the bag without tearing the inner liner of the bag. One factor that could affect the rating of the ability of the bag to resist tears was the plate...
The goal of six-sigma quality is to achieve Select one: a. 66,807 DPMO b. 6,210 DPMO c. 3.4 DPMO d. 233 DPMO