Question

At Zappos, job design involves developing jobs that workers will like. Which of the following aspects of job design involves shifting or cycling employees from one job to another in order to reduce boredom and increase employee interest and skill development?

Job rotation

Job enrichment

Job simplification

Job enlargement

Job specialization

At Zappos, the line of authority that extends from top level executives like Alfred Lin down to the lowest levels within the organization is called the

strategic plan.

chain of delegation.

grapevine.

organization chart.

chain of command.

After jobs are designed, they must be organized in a process called

rotation.

specialization.

departmentalization.

centralization.

organization.

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Answer 1

Job rotation is done by the organization to make people aware about all the tasks within certain boundaries that are done by a company. Job rotation helps people to acquire skills while staying motivated and not being bored.

Thus, the correct answer is Job rotation.

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A line of authority from top to bottom level of an organization is called as chain of command.

Hence, the correct answer is chain of command.

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After the jobs are designed they must be categorized for achieving better results and a better control over the work.

The correct term for organizing the jobs after their design is departmentalization. Departmentalization refers to segregation of jobs based on the resemblances. It helps to give a better vision for holding people accountable for certain roles and responsibilities.

Thus, the correct answer is departmentalization.