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Which information system would fill these specific needs respectively, and why? - Electronic Medical Records -...

Which information system would fill these specific needs respectively, and why?

- Electronic Medical Records
- Customer Relationship Management System
- Knowledge Base
- Helpdesk/Service Management

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Answer #1

Electronic Medical Records - Knowledge Work Systems - The information regarding the medical history of the patient, family history and the medical administration,i.e. diseases or illnesses, the treatement details, medicines provided such that further medical administration is sped up.


Customer Relationship Management System - Management Information Systems - The customer related information is all stored in the database for further marketing use.


Knowledge Base - Knowledge Work Systems - this is used to store data in the server which can be easily retrieved whenever required.


Helpdesk/Service Management - Executive Support Systems. - This helps the executives guide the customers properly.

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