Question

You were hired by Hilltop Motors as a consultant to help the company plan a new information system. Hilltop is an old-line dealership, and the prior owner was slow to change. A new management team has taken over, and they are eager to develop a first-class system. Right now, you are reviewing the service department, which is going though a major expansion. You decide to create a model of the service department in the form of a use case diagram. The main actors in the service operation are customers, service writers who prepare work orders and invoices, and mechanics who perform the work. You are meeting with the management team tomorrow morning. Create a draft of the diagram to present to them.

Answer 1

Here we are creating a data model for service department. In service department there will be different set of actions which are to be performed. The sequence of the process is depicted in the below figure with its sequence of steps.

Service Cervice reme Pn Ce Namc Custovex place Mobile No Ve icle payment type Aechanic Sevice done Mechanite dne Vehicle Mechant Vehicle NoPart Mo de( nNo