Question

a company can demonstrate their ethical behavior in a positive or negative manner. Select a company, either local or multinational, who demonstrates an understanding of the importance of positive ethical behavior. Use this company to answer the follow questions.

1. Supply the basic information about the company. Name, national or multinational, based and operating in what country.
2. Who are the stakeholders in this company?
3. What positive ethical behavior does the company demonstrate?
4. What benefits are derived from positive ethical behavior for the company? The Stakeholders? The community?

Answer 1

For implementation of ethics across an organization within every process requires building tone at the top which essentially defines the role of the chief executive officer the board of directors and Chief compliance officer cannot be stressed upon enough. Especially when the organisation has a hierarchical structure, the organisation becomes the tone at the top as it is the voice which originates throughout write up to the bottom level and externally as well. This tone is meant to guide the organisation not only towards achievement of goals, but also create the perfect ethical climate with focus on the values to be imbibed and projected by the organisation. Given the fact that business reputation risk is being viewed as a major challenge due to vulnerability of a business to lightning spread of negative publicity through social media and mobile Technologies, it has become essential that the top management identifies the values and ethics to be followed buy an organisation and ensure its implementation within the actions and environment of the organisation. It is especially an important part of a leaders portfolio to exhibit the required vision and commitment for establishment of core ethical values and principles within every process and system operating in an organisation through effective and clear communication. It is important that the entire organisation understand the intention of the top management of considering ethics as a Priority which cannot be sidelined.

Ethics especially within a Healthcare organisation is extremely important at the very nature of the organisation is such that unethical practices seriously impact the quality of life of various stakeholders. Four quality of treatment to a patient suffering from minor analysis would result in the issues becoming serious with long term impact on quality of life. For Critical illnesses and procedures unethical attitude, processes of behavior within a Healthcare organisation can lead to loss of life of the patient with simultaneous related impact on the entire family with the trickle down effect to society as a whole. It could also impact all other stakeholders being the employees of the organisation and the owner of the Healthcare facility due to serious repercussions in the form of legal action and poor brand image while employees good face the negative impact of no motivation and achievement with increased levels of stress within the work environment.

AMN Healthcare services ensures high quality of care provided by adoption of policies aimed at integration of its major resources of social capital, knowledge capital and financial capital. Achieve this through micromanagement of of the process of recruitment with subsequent screening, licensing and training leading to placement which ensures customer satisfaction and building the reputation of the brand. It provides customer centered services ensuring continuous improvement through adoption of innovative workforce solutions and services to help achieve efficiency for its clients. Acquaintance clear and open channels of communication to facilitate reporting and feedback for constant improvement and damage control.

The company supports its ethical stance by making a commitment to minimise potential risk inherent within the industry arising out of focus on short term profits overriding the importance of ethical governance and practices. AMN establishes a strong Foundation within governance by providing focus, time and attention to communicate and establish the ethical business practices which the company we adopt to ensure that all stakeholders were connected to the company adequately protected and serviced as a Priority. It is this by ensuring that the recruitment process which directly impacts the quality of the services, follows strict procedural guidelines for identifying every candidate needs required standards of quality for every requirement. The organisation helps them achieve quality standards by absolute support in the form of training and equipment along with employee care and satisfaction to ensure employees are satisfied and motivated to provide the best and satisfy the patients in turn. it discourages discrimination and encourages diversity my understanding that a diverse team has greater variety of skills. The company exhibits corporate social responsibility by exhibiting sensitiveness to preservation of environmental resources which greatly impact society and future generations. It minimises its impact through responsible disposal implementation of energy efficient it equipment it and adoption of environmental sensitive practices within all building and technological infrastructure. It also no confidence travel to impact environment and maintain strict monitoring and control over travel requirements of employees. The company believes that adoption of Technology should not be restricted to business processes but also extend to social responsibility for conserving the environment. This goes a long way in enhancing the brand value of the company with people considering it a compassionate brand which cares about its people and Society, providing a significant competitive advantage to achieve leadership within the Marketplace.

The company we ensure that it complies with all required Federal and state employment laws by issuing contracts which are strictly adhering to all the applicable statutory guidelines and policies. The company follows guidelines for implementing ghg emissions and disclosure policy of supply chain. Ensuring that the client relationships are not compromised by safeguarding of all patient and client information as mandated by Health Insurance portability and accountability act is complied with absolutely. It achieves this through adoption of cloud based Technology along with maintenance of and IT Department for immediate identification of breach with quick response for control measures and minimising damage. Any breach which occurs is tracked and reported as per HIPAA guidelines. The company is trying to minimise Greenhouse gas emissions by implementing it as a required goal within general service administration requirements. the company has clearly created a strategic sustainability performance plan designed by General services administration and adopted environmental goals as a major part of business process of the organisation, covering every process and procedure including all stakeholders in contact with the organisation be it the shareholders, organisation itself, all the customers and clients, the employees and all other people connected with it and mostly the patients.