Question

A team of cardiac surgeons is trying to implement a best practice for post-operative care following coronary bypass graft surgery. The team has reviewed the literature and decided to implement a standard protocol. During implementation, some surgeons refuse to follow the protocol. Which quality improvement methodology is the most appropriate?

Run chart

Change management

Six Sigma

Counterbalance measure

Answer 1

A run chart is used to determine whether or not the central tendency of a process is changing.

It plots observed values on the y-axis and the times they were observed on the x-axis.

Six Sigma is a method that provides organizations tools to improve the capability of their business processes.

This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services.

Experiments conducted with a counterbalanced measures design are one of the best ways to avoid the pitfalls of standard repeated measures designs, where the subjects are exposed to all of

Above improvement measure cannot control the surgeons from not following the protocol and hence are not correct answers to question.

The correct answer would be “Change Management” which will help the surgeons to follow the protocol.