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When asked how he would spend his time if he was given an hour to solve...

When asked how he would spend his time if he was given an hour to solve a thorny problem, Albert Einstein said he’d spend 55 minutes defining the problem and alternatives and 5 minutes solving it. Which is exactly opposite of what the vast majority of executives today would do.

How important is it to find the "Root Cause" - and how would you go about determining that?

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