Question

19. Activity-based management can reduce customer response time by all of the following, except for a....

19. Activity-based management can reduce customer response time by all of the following, except for

a. identifying those activities that consume the most resources.

b. making activities more efficient.

c. identifying non-value added activities.

d. identifying fraudulent activities.

20. Which statement best describes an activity center?

a. An organizational command post from which management controls activity.

b. A unit of the organization that performs a set of tasks.

c. A think-tank where managers select value-added activities.

d. A part of the organization that has been designated for in depth study of specific activities.

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Answer #1

19. D. identifying fraudulent activities.

Activity based management don't identify fraudulent activities.

20. C. A think-tank where managers select value-added activities.

*PLEASE RATE WITH A THUMBS UP *

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