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You have been discussing the difficulty in recruiting coders with your director of Human Resources. She...

You have been discussing the difficulty in recruiting coders with your director of Human Resources. She agreed to place an advertisement on an employment website. After the advertisement is placed, you receive many job applicants for the position. In reviewing the advertisement, you find that the ad misrepresents the job and the salary. What should you do? Show a sample of how the advertisement should have looked.
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Answer #1

Ethically speaking, it is an unethical practice if I accept the job applications for the coder job. The candidates would be disappointed if they knew that they would be placed in the job that they haven’t applied for. In this situation, I would send an email communication to each of the job application that the requirement is only for the coder job and they have applied incorrectly. This would ease out the situation as the truth is told to them. In fact, as soon as I found out the advertisement is incorrect I would inform the Director of Human Resources and remove the ad as soon as possible from the employment website to avoid more job applications for the misperception. Only interested candidates would apply for the coder job by seeing the email. The next step that I would undertake is to explain the situation to the Director of Human Resources and provide suggestions to edit the advertisement so that it meets our purpose. I would then prepare a new advertisement that has the correct vacancy and salary to place on the employment website after removing the old ad.

Sample of advertisement how the ad should look:

Executive/Senior Executive- HR Coder

ABC Software Company

Experience- 2-5 years or freshers

Skills- Coding, ER Coding, Medical Coding, Medical Billing

Industry- ITES/BPO

Functional Areas- HR team/ Customer Service/ Call Center

Qualification- Graduate in any field with coding certification

Location- Houton, Texas

Shift- Regular shift

Pay- $20-$60 per hour

Job responsibilities and duties:

- Reading and analyzing records (employee and patient)

- Interpretation of records into codes

- On-time delivery of target

- Team work

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