Question

1. Suppose a company has a culture that prioritizes customer satisfaction and outperforming rivals to maintain profitability. This would be an example of a what type of culture?

A. Clan

B. Adhocracy

C. Hierarchy

D. Market

2. State Street coffee house managers has clearly communicated to their employees that the quality of their coffee is more important than anything else. Employees all have taken on these values and prioritize the quality of their product. The fact that employees all agree on what is important means that State Street Coffee house has a ________________ culture.  

A. Strong

B. Clan

C. Adhocracy

D. Hierarchy

3. Suppose a company has a tall organizational structure. This means that managers generally have a _______________ span of control.  

A. Directional

B. Flat

C. Large or Wide

D. Narrow or Small

Answer 1

1. Suppose a company has a culture that prioritizes customer satisfaction and outperforming rivals to maintain profitability. This would be an example of a what type of culture?

Ans: D. Market . Analysis: The Market culture is completely market-base culture. It aims to outplay its competitors completely by providing excellent customers service to attain more profitability.

2. 2. State Street coffee house managers has clearly communicated to their employees that the quality of their coffee is more important than anything else. Employees all have taken on these values and prioritize the quality of their product. The fact that employees all agree on what is important means that State Street Coffee house has a ________________ culture.

Ans: C. Adhocracy Analysis: As per adhocracy culture, the employees are encouraged to take risks creating values and agility.

3. Suppose a company has a tall organizational structure. This means that managers generally have a _______________ span of control.

Ans: D. Narrow or Small Analysis: Managers have a small area of control in a tall organizational culture.