Question

In 2011, Kalamazoo, Michigan, police negotiator Andres Wells was surprised when a suspect in a gas station robbery and high-speed car chase who was threatening suicide began ignoring his phone calls and instead sent a text. In his three years as a police negotiator, Wells had never even considered the idea of negotiating via text. What advice would you give to police negotiator Wells?

Question 4 options:

A.	Continue to negotiate via text
B.	Try to get the suspect to communicate via phone
C.	All of the above

Answer 1

The drawbacks of conducting crisis negotiations via text parallel the challenges of conducting business negotiations via email. Negotiation research refers to email as an “impoverished” mode of communication because it lacks the visual and vocal cues that foster understanding and trust in face-to-face talks.

In negotiation the negotiator has to talk a lot. This is an art of communication. In the text methods the endavour will be many times higher than the phone call. The 1 hour communication on phone call will take more amount of time in the text.Option A is correct.