Question

Discuss the power of social networks. Discuss the pros and cons though the lens of the supervisor as well as the lens of the employee related to social networking? can you please help me

Answer 1

Social networking can be a useful tool. It can serve the purpose of various connection between employees and their customers, it can be used to perform marketing activities and publicize news, events, etc. However, if not used responsibly it can be disruptive and harmful for an organization.

From the supervisors’ point of view

• The benefit of social media includes higher motivation and engagement for employees as it gives a certain sense of freedom. It provides a channel to communicate with customer grievance and complaints directly and manage the company name.
• The drawbacks include the risk that employees’ productivity be suffering due to distraction and various activities on social media. Social media can also serve as a channel to publicize news that are confidential.

From the employees’ point of view

• The benefit of social media is that it reduces the boredom and monotony at workplace. It is a rich source of news and updates on various products, services and events. Helps engage with older colleagues and build a network.
• The drawbacks are that, unless you are responsible, it can be addictive and cause serious problem not only at workplace but also in personal life. If not used responsibility, social media can break the barrier between private and public life.