Question

After reading the Leadership in Action scenario on Developing Leaders at Southwest Airlines then answer the following three questions.

Developing Leaders at Southwest Airlines SW Airlines is one of the most successful airlines in the United States. Much of its success is related to its special culture that focuses on the individual and on both leader and leadership development. Current and past executives are all highly committed to maintaining the unique culture and they pay particular attention to development. The company is highly disciplined about hiring the right people who have a chance to fit, is not shy about allowing them to flourish, and firing those who do not fit. Additionally, SW has extensive formal and informal training, coaching, and mentoring to develop its employees. Employees are exposed to many role models who take their responsibility for developing others seriously.

1) How does Southwest develop its leaders?

2) What is the role of "culture and fit" in success of the company?

3) What 3 items discussed in the videos added value to your knowledge this week?

Answer 1

Answer:

Organizational culture may be a thrust that allows the graceful running of any company. orientating with the culture of the organization guides workers to behave in several things sanctionative them to realize personal goals thereby resulting in higher job satisfaction. a good culture work makes associate workers connected to the values of the business.

Southwest Airlines was based in 1971 to become the fourth-largest airline within the US nowadays. Its success is directly tied to the tactic during which the corporate chooses to develop its future leaders. High potential workers square measure broached by managers to require the Management in coaching (MIT) program conducted by the Southwest University of individuals in Dallas. I a get few MIT1 graduates to move to MIT2 a six-month program wherever they're interviewed by superior management just like the vice-chairman and Presidents World Health Organization sponsor this program. There square measure conversations concerning their progress and opportunities to amplify social control expertise. Southwest leaders feature as guest professors to supply real-world views. A simulation-based leadership program demonstrates what the participants have learned concerning amendment, their monetary acumen, managing folks and also the necessary things to run a successful business by specializing in higher cognitive processes on bound areas of simulation. for instance, a bivouacking trip or having a meal along or fun connected activities square measure designed to modify participants to ascertain connections and future relationships that modify sleek functioning of business through long relationships. Later these graduates move to senior leadership positions inside the organization.

Cultural work is concerning matching folks with the business culture. As folks pay a 3rd of their life at work it influences their self-identity, shallowness, and opportunities for private growth. workers World Health Organization determines with the corporate square measure happier, healthier, expertise larger job satisfaction committed and square measure additional seemingly to remain within the organization. It encourages workers to remain actuated and constant towards the management as skilled and private variations square measure easier to resolve through collaboration and communication once values square measure reciprocally aligned. worker engagement is crucial for the success of a business because it reduces the problems concerning absence that otherwise would have had a venomous setting resulting in a productivity drain.

Answer 2

1. How does Southwest develop its leaders?

Southwest Airlines develops its leaders through a combination of formal and informal methods. The company is highly disciplined about hiring individuals who have the potential to fit into the unique culture. Once hired, Southwest allows its employees to flourish and encourages them to take on leadership roles. The company provides extensive formal training programs, coaching, and mentoring to develop its employees' leadership skills. Employees are exposed to many role models who actively take responsibility for developing others. This exposure to positive leadership examples helps in nurturing leadership qualities within the workforce. Additionally, Southwest emphasizes individual development and focuses on both leader and leadership development, ensuring that potential leaders have the necessary skills and abilities to succeed in their roles.

2. What is the role of "culture and fit" in the success of the company?

The culture and fit play a crucial role in the success of Southwest Airlines. The company's unique culture, which focuses on the individual, emphasizes the importance of hiring individuals who can align with and thrive in this specific culture. Southwest is not shy about allowing the right people to flourish within the organization, while at the same time, they are willing to take swift action in letting go of employees who do not fit the culture. This commitment to maintaining a strong cultural fit ensures that employees are aligned with the company's values, mission, and way of doing business. The strong cultural fit contributes to employee engagement, job satisfaction, and commitment, which, in turn, leads to excellent customer service and organizational success.

3. What 3 items discussed in the videos added value to your knowledge this week?

As an AI language model, I don't have direct access to specific videos or external content. Therefore, I cannot provide insights from specific videos. However, based on the information provided in the scenario about Southwest Airlines, three key points that may have added value to your knowledge are:

a) The significance of a strong organizational culture: Southwest's success is attributed, in part, to its unique culture that focuses on the individual and emphasizes leadership development. Understanding the role of organizational culture in driving success can be valuable in shaping leadership practices.

b) The emphasis on developing leaders at all levels: Southwest Airlines is committed to developing leaders at all levels, not just top executives. This approach fosters a culture of leadership throughout the organization and ensures that employees have the necessary skills and qualities to take on leadership roles when needed.

c) The impact of role models in leadership development: Exposure to positive role models who take their responsibility for developing others seriously can have a profound impact on employees' leadership development. Southwest Airlines' practice of providing employees with numerous role models contributes to the growth of leadership qualities within the workforce.