Question

The department of Veterans Affairs began requiring hospitals to report performance indicators including wait times, death rates, and complications, in order to give them a grade. In response, a hospital in Oregon began turning away patients with complex conditions, and only allowing low-risk patients admission, in order to improve their care score. (Note this is a true story)

This is an example of:

a. Policy resistance

b. Drift to low performance

c. Escalation

d. Success to the successful

e. Shifting the burden

f. Rule beating

g. Seeking the wrong goal

Answer 1

Answer)

The above story is an example of rule beating. Hence, option f is correct.

Rule beating is defined as an evasive action taken by the agents in the system to get around the intent of the rules of the system. As in the above case the intent is to improve the care score by allowing admissions to all type of patients. However since complexities of patients is not asked by department of veteran affairs, hospitals take advantage of it.

Hope this helps you !!!