Question

There are many reasons that a network can experience outages. These reasons include power outages, human error, and natural disasters. Find a recent example of a network that was down that resulted in significant cost or damage to a business or area. What were the details of the incident? Based on this situation, what improvements do you feel need to be made or what factors should be considered in minimizing or preventing network outages?

Answer 1

As we have seen in the first week of July 2019, users across the world found themselves unable to load photos in the Facebook News Feed, view stories on Instagram, or send messages in whatsapp. Although Facebook didn’t detail the reason for the outage, it did release a statement claiming the issue had been accidentally triggered during maintainence. It has has resulted significant damage in business area as social network sites are a great platform for that.

factors should be considered in minimizing or preventing network outages:

1-> Human Error: Conducting regular and comprehensive training for data center staff and by making sure that only experienced professionals are monitoring, maintaining, and managing the power and infrastructure.

2-> Power Failure: It is still important to check and test the generators and switchgears for preventing failures.

3-> Emergency Response Training: It is necessary to give training to all the employees so that in case of emergency they can perform well.

4-> Cyber Attacks: As most of the failures happens due to cyber attackers. To increase resistance against attacks, data center operators should perform regular system audits and ensure that their compliance certifications are updated.