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Write a short paper detailing some of the reasons that employees resist organizational change, and strategies...

Write a short paper detailing some of the reasons that employees resist organizational change, and strategies that can be used to overcome that resistance. What are the key employee concerns when a process or workflow changes? What are the key concerns when organizational structure is redesigned, and what is the likely impact of instability and uncertainty on workflow and operations? Submit a paper of at least 500 words, but no more than 750 words.

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Answer #1
  • There are several reasons for employees resisting organizational change and some of them are:

- Lack of job security- Any organizational change or change in the setting of the organization would bring a fear in the employees that their role might be eliminated or reduced to a lower level.

- Non-reinforcing reward systems- the stakeholders in the organization resist change when there are no rewards that recognize their hard work. Rewards motivate employees for high productivity.

- Lack of transparency- When the team members don’t know about the change, the fear of the unknown makes them resist change.

- Peer pressure- Few stakeholders in the organization resist change just to protect the interest of their groups.

- Mistrust- When there is a climate of mistrust in the organization the employees resist any change that comes their way.

There are several strategies to overcome resistance to change in the organization, they are:

- Team restructure- The teams need to be structured appropriately so that all the team members are clear about their roles and responsibilities. Each team member should be communicated of the role they need to perform to be successful in the organization.

- Set achievable and measurable targets- Once the change have been initiated, the organization should set achievable and engaging targets. Appropriate guidance need to be provided for each team member to help them achieve their targets.

- Conflict resolution- The conflicts should be identified and resolved as quickly as possible. The communication breakdowns should be addressed as early as possible.

- Empowering innovation and creativity- The management should foster a culture of innovation and creativity so that the employees take initiatives and resolve problems on their own.

- Win- Win Situation- The team members should be provided with a win-win situation so that they are more engaged with the new change initiatives.

- Support from managers- The managers and the top management should always remain positive and supportive during the change implementation phase so that the employees feel secured in their jobs.

- Transparency in communication- There should always be transparency in communication so that the employees know what is going to change in the organization. This helps them to be prepared in their roles.

  • The key employee concerns when a process or workflow changes are:

- Job security- If the new process is automated, will it result in lay-off of the employees in the organization.

- Complexity- The employees might feel that the new process change is complex and highly cumbersome if appropriate training is not provided. This results in lack of employee morale.

- Ambiguity in role- In new process change or workflow changes, the employees might be ambiguous in their new roles. This is a major concern for both the employees and the organization.

  • The key concerns when organizational structure is redesigned-

- Risks such as hindrances to business continuity (if the business does not have a Business Continuity Plan (BCP).

- Lack of personal engagement as the employee morale is reduced greatly

- Employee defections which means that employee abandoning their jobs or fleeing away in search of other jobs.

- Poor implementation is a major concern when the organizational structure is redesigned and implemented.

The likely impact of instability and uncertainty on workflow and operations:

- Loss of productivity

- Lack of employee morale

- Lack of employee engagement

- Fear of job security

- Fear of corporate closure

- High attrition rate

- Dissatisfied employees

Conclusion: Thus, it is pertinent to say that an organization should effectively plan their organizational restructure and redesign and implement them. The management should be prepared for change resistance in the workplace and determine strategies to overcome such resistance. There should be stability in the organization which improves the efficiency of the operations.

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