Question

A discrepancy between what you want to have happen and what is actually happening is called ______.

	a.	an opportunity
	b.	decision making
	c.	problem solving
	d.	a problem

Whenever Robert has to make a new decision, he is quick about it and doesn’t give it too much thought. This causes him some trouble. Robert uses the ______ decision style.

	a.	consistent
	b.	certain
	c.	reflexive
	d.	reflective

Procrastination, loss of opportunity, and wasting time and resources are negatives associated with ______ decision making.

	a.	reflexive
	b.	reflective
	c.	non-programmed
	d.	consistent

Which of the following is an example of a programmed decision situation?

	a.	buying a new office downtown
	b.	reorder of supplies from an established supplier
	c.	acquiring a supplier
	d.	investing in a new company in a brand-new industry

A manager is determining what kind of new printers he will purchase for his staff. He has made a list of 10 different printers that are within budget. Which step of the decision-making process is being reflected?

	a.	Analyze alternatives and select the most feasible.
	b.	Plan and implement the decision.
	c.	Control the decision.
	d.	Generate possible alternatives for solving the problem or exploiting the opportunity.

George is collecting information about the features needed for the new printers that he is buying for the department. Which stage of the decision-making process is he carrying out?

	a.	setting objectives and criteria
	b.	classifying and defining the problem
	c.	generating creative and innovative alternatives
	d.	getting feedback

Programmed decisions can be described as ______.

	a.	routine and repetitive
	b.	non-routine and non-repetitive
	c.	non-routine but repetitive
	d.	routine but non-repetitive

Answer 1

1. A discrepancy between what you want to have happen and what is actually happening is called Problem.

2. Whenever Robert has to make a new decision, he is quick about it and doesn’t give it too much thought. This causes him some trouble. Robert uses the Reflexive decision style.

3. Procrastination, loss of opportunity, and wasting time and resources are negatives associated with Reflective decision making.

4. Which of the following is an example of a programmed decision situation? Reorder of a supply from an established supplier.

5. A manager is determining what kind of new printers he will purchase for his staff. He has made a list of 10 different printers that are within budget. Which step of the decision-making process is being reflected? Analyse alternatives and select most feasible option.

6. George is collecting information about the features needed for the new printers that he is buying for the department. Which stage of the decision-making process is he carrying out? Setting objectives and Criteria  

7. Programmed decisions can be described as routine and repetitive.