Question

The easiest bond for an organization to create with a customer is structural True False

The easiest bond for an organization to create with a customer is structural

True

False

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Answer #1

Answer:

  • False

Explanation:

  • Out of the three bonds (FInancial, Structural and emotional), financial bonds are the easiest to create as it simply a transactional Quid pro quo.  
  • Whereas the toughest one is the emotional bond, and the structural bond comes in between that.
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