Question

What are the five dominant listening styles and give examples of how you might notice each in the work environment.

Answer 1

LISTENING

Speaking” + “Listening” = “Verbal Communication.”

• Most of the successful people I've known are the ones who do more listening than talking. Bernard M. Baruch
• To listen well, is as powerful a means of influence as to talk well, and is as essential to all true conversation.

Listening is the process of receiving, interpreting, recalling, evaluating, and responding to verbal and nonverbal messages.

Listening styles

• Appreciative Listening

‘Appreciative’ listeners like to be engaged. They tune in for motivation, and lean toward tuning in to speakers who make them like themselves, which encourages them unwind. They are also more likely to pay attention if they enjoy the presentation, and if the speaker enjoys his or her performance. Appreciative Listeners care more about their overall impression of the speaker than the details he or she presented.

A good example is listening to music, especially as a way to relax.

• Empathic listening

Empathic listening includes endeavoring to comprehend the sentiments and feelings of the speaker. Sympathy is a method for profoundly interfacing with someone else and restorative or empathic listening can be especially testing. Empathy is not the same as sympathy, it includes more than being humane or feeling frustrated about another person – it includes a more profound association – an acknowledgment and comprehension of someone else's perspective.

Counsellors, therapists and some other professionals use therapeutic or empathic listening to understand and ultimately help their clients. This listening does not include making decisions or offering guidance but rather delicately reassuring the speaker to clarify and expound on their sentiments and feeling

• Discerning Listening

Discerning Listeners need to ensure they get all the data. They center intently around any introduction or discussion and much of the time take notes with the goal that they won't overlook it. Observing Audience members more often than not recollect the speaker's appearance, conduct, and voice.

This is utilized when you need to assemble data. You are searching for the noteworthy chunks in the volume of data that is being conveyed to you. Each time you hear a piece, you store it away for some other time. Regularly chunks are put away by taking notes. Gathering chunks… that’s Discerning Listening.

Board meeting and taking the minutes.

• Comprehensive Listening

Comprehensive Listeners relate what they hear to what they definitely know by sorting out and outlining the data they hear. They are great at perceiving key focuses and connections between one message and another, notwithstanding when a speaker is confused. Thorough Audience members look to comprehend the reason of the contention and pose explaining inquiries. They can by and large make sense of what individuals expect to state, perceive when somebody is stating a certain something and means something different and can re-clarify all the more unmistakably.

This style goes past simply gathering chunks of data. The thorough audience tries to comprehend and sort out the pieces into helpful data. Regularly, discourse is important to extend the comprehension. Increasing understanding

A manager summarizes what her team has said during a staff meeting and asks them if she has heard things correctly.

• Evaluative Listening

This is the process of assessing information for the purpose of making a decision. Nuggets of information are compared against known facts and historical experience to determine your course of action. Listening to decide… that’s Evaluative Listening.

Evaluative Listeners don't acknowledge something as obvious on the grounds that a specialist says it. They tend to be skeptical about overly enthused speakers, listening for how a speaker develops the arguments and look for facts to support a speaker’s comments. Evaluative Listeners try to make sense of the speaker's aim before reacting to the message and may rationally "contend" with the speaker. On the off chance that Evaluative Listeners members don't care for what a speaker is stating, they quit tuning in.

A job candidate shares her understanding of an unclear question during an interview and asks if she has it right.