Question

3. Prepare an affinity diagram, using a team of three or more people, to plan a. an improvement in the cafeteria; b. a spring-break vacation; c. a field trip to a local organization.

4. Using a team of three or more people, prepare an interrelationship digraph for the a. computer networking of nine locations in the organization’s facility; b. implementation of a recognition and reward system; c. performance improvement of the accounting department or any other work group.

7. Develop a matrix diagram to design an organizationwide training or employee involvement program. Use a team of three or more people.

8. Using a team of three or more people, construct a matrix diagram to a. determine customer requirements for a new product or service; b. allocate team assignments to implement a project such as new student week; c. compare teacher characteristics with potential student performance.

9. Develop a prioritization matrix, using the tree diagram developed in Exercise 6.

10. Construct a PDPC for a. a charity walkathon (see Exercise 5); b. the church carnival of Exercise 6; c. the matrix diagram developed in Exercise 7.

11. Using a team of three or more people, construct an activity network diagram for a. constructing a cardboard boat; b. an implementation schedule for a university event such as graduation; c. developing a new instructional laboratory.

12. With a team of three or more people, select a problem or situation and use the seven management and planning tools to implement an action plan. If one of the tools doesn’t fit, justify its exclusion.

Besterfield, Dale H.. Quality Improvement (Page 193). Pearson Education. Kindle Edition.

Answer 1

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