Question

You are the director of respiratory services at a small-population health care facility providing general, emergency, and pediatric care. Because of downsizing and consolidation of managerial functions, you are also responsible for staff education in your facility. How you would structure and present an in-service program to staff members of various departments that addresses confidentiality policies and procedures of your facility, and the legal bases underlying these policies and procedures. What are the key items that must be covered in your presentation in regard to confidentiality, proper reporting of a breach of information, simple tasks in our work areas that will help insure patient privacy, etc.

Answer 1

The role of the respiratory Director is not only to have an overall outlook of the healthcare departments but also to be updated that the employee are maintaining a confidentiality and having a better knowledge to meet any situations

• A brief knowledge can be provided to the staff on the maintainance of confidentiality during selection or during interview
• Encourage the employee for proper labelling, limiting access to strangers or patients,secure documents in lockable storage devices,not to exchange passwords or reveal it to anyone,logout after the usage in electronic device
• When a patients data is breached for information it should be immediately reported to avoid any uneventful or fraudulent activities
• Maintain patient privacy as the first priority, not to disclose any private information  
• Proper disposal of paper files
• Double check the documentation before disposing of disclosing
• Use confidential waste bin
• Inform the employee on the action taken against breach of information