c. What will be the new bottleneck in the process?
d . How many customers a day will not be served? Which customers are going to wait? Explain your reasoning!
(c)
Resource | Demand (inc. per day) | Capacity (inc. per day) | Utilization |
Wash | 80 | 2*(60/12)*12 = 120 | 80/120 = 67% |
Wax | 80*(0.10+0.10+0.50) = 56 | (60/12)*12 = 60 | 56/60 = 93% |
Wheel | 80*(0.10+0.50) = 48 | (60/8)*12 = 90 | 48/90 = 53% |
Interior | 80*(0.50) = 40 | (60/15)*12 = 48 | 40/48 = 83% |
The wax resource or the wax machine as per the above calculations has the highest percentage of utilization, so wax machine will be considered as bottleneck in this.
c. What will be the new bottleneck in the process? d . How many customers a day will not be served? Which customers are...
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