Factors related to convenience (e.g., time spent in waiting room, time spent waiting for appointment, etc.) have been id...
Factors related to convenience (e.g., time spent in waiting room, time spent waiting for appointment, etc.) have been identified as factors influencing patients’ satisfaction with medical care.
True or False
In Health communication
Homework Answers
*True
Reason: From the Research studies it is evident that waiting time is a factor that determines the patient satisfaction. Every patient need quick access of care. In a research study, the patients reported that they didn't get enough time to communicate with the physicians after long waiting.
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Factors related to convenience (e.g., time spent in waiting room, time spent waiting for appointment, etc.) have been id...
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that its patients wait time is too long.
The staff has noticed that increasing numbers of people are waiting
longer in the waiting room.
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time the customer arrives
to the time the customer is treated and discharged.
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on two successive days...
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Question You: "Hello. I have been waiting for over an hour past my appointment time. I need to go back to my job soon. Can you please let me know when I will be called in to see the doctor?" Front Desk Receptionist: "As you can see, we are very busy and there are a lot of patients that need to be seen today You: "I understand that the doctor is busy and that you have a lot of patients...
The Striving for Perfection Urgent Care Center feels
that its patients wait time is too long.
The staff has noticed that increasing numbers of people are waiting
longer in the waiting room.
The national benchmark performance is 90 minutes or less from the
time the customer arrives
to the time the customer is treated and discharged.
Part I
The staff decides to examine the time it takes for all patients to
move through their service process
on two successive days...
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