What are some literacy/numeracy issues in healthcare settings?
What recommendations would you make to improve communication where literacy and numeracy limitations are evident?
* Literacy/numeracy issues in health care setting.
* Refusing surgical procedures by relatives of patient in life threatning condition.
* Issues regarding signing consent before therapeutic procedure or diagnostic test.
* Arguing with health care providers about restriction policies for visitors of patient
in critical care area.
* Issues with billing department during the time of discharge due to lack of knowledge
about insurance policies.
* Relatives came for visiting patient along with their babies in adult intensive care unit.
* Recommendation to overcome literacy and numeracy limitations.
* Educate the relatives about importance of surgical procedure to save life of the patient.
* Explain patient and relatives about what are things written in the consent and why it is
written.
* During the time of admission give guidance to patient and relatives about insurance plan
suitable for that patient and how much percentage of money they need to pay as per the
insurance plan.
* Give instructions to relatives about importance of practicing aseptic techniques in the critical
care unit to prevent infection.
* Explain to the visitors that babies are more prone to get infection because of their immature
immune status.
* Conduct awaireness programs for the patient and relatives as a part of patient education
which include rights of patient and health care providers.
What are some literacy/numeracy issues in healthcare settings? What recommendations would you make to improve communicat...
Reflect on your experiences with literacy/numeracy issues in healthcare settings. Explain any personal examples you have seen where poor literacy and numeracy skills prevented attainment of good health. What recommendations would you make to improve communication where literacy and numeracy limitations are evident?
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