Question

Step 3: Reflection Having prioritized the business goals as the stated objectives of a network upgrade project does not necessarily ensure that the project will be a success. These objectives need to be measured against success criteria to determine whether the business goals were achieved Before a project can be declared a success, the objectives must be shown to have met the success criteria statements Consider and discuss possible success criteria based on the business goals for the FilmCompany network upgrade.

Answer 1

Success criteria can be defined as the outcome of the project which will be acceptable to the client and the investors. The possible success criteria based on the business goals are:

(i) Cost, scope and time of the project.

(ii) Satisfaction of the client.

(iii) Benefits from the project.

A proper balancing should be maintained among the mentioned criteria list. For example, cost benefit should not be overlooked in order to ensure customer satisfaction and vice versa. A proper documentation should be prepared on the success criteria mentioning the success criteria, the measure, the frequency of measure and responsible person. Effective communication is required among the team members to ensure the performance.

Hope this helps.